The product
Your clinic's front desk, answering every patient.
Clincue replies to patients on your website, WhatsApp and phone line, answers their questions from your clinic's own information, and books appointments — while your team handles the people in the room.
Channel by channel
Exactly what works today.
No vague promises — each channel shows its real status.
Website chat
Website chat is live on every plan today.
- One line of code adds a chat bubble in your clinic's colours
- Answers prices, services, opening hours and policies from your own information
- Collects name, phone and reason for visit, then offers a time
WhatsApp Business is in beta and included from Starter upwards.
- Patients message your clinic number like they message a friend
- Same knowledge and booking flow as website chat
- Every conversation lands in your Clincue inbox
Phone calls
Voice answering is in beta for clinics that connect their own phone number, with 600 monthly voice minutes on Pro and 2,000 on Business.
- Picks up incoming calls in a natural British voice
- Answers common questions and takes booking requests
- Sends a summary of every call to your team
One real conversation, start to finish.
- 01
Patient gets in touch
At 9pm, a patient asks on your website: "Do you do Invisalign and how much is it?"
- 02
Clincue answers
It replies with your real price range and next available consultation — using only what you've told it.
- 03
Appointment requested
It takes their name and number and books the slot, or passes the request to your team to confirm.
- 04
Your team stays in control
Anything urgent, clinical or unusual is flagged to staff instead of being guessed at.
What Clincue does
- Answers incoming patient questions 24/7
- Books or requests appointments
- Hands urgent or clinical questions to your team
- Keeps a full history of every conversation
- Learns your services, prices and policies
What it deliberately doesn't do
- Give medical advice or diagnose anything
- Replace 999 or NHS 111 in an emergency
- Track patient locations
- Send automated reminder campaigns (not offered today)
- Make outbound sales calls
How it works
Live in under 10 minutes.
Based on Clincue internal setup testing with single-location clinics, August 2026. Clinics with large knowledge bases or WhatsApp verification take longer.
Connect your clinic
Add your services, hours and FAQs. Drop in your booking system or use ours. No developers needed.
Train your AI in minutes
Upload policies, prices, intake forms. Pick your brand colors. Your AI receptionist learns your clinic.
Go live across 3 channels
One embed for your website. Connect WhatsApp Business. Forward your phone line. Patients are answered 24/7.
Stop losing patients to missed calls.
Get your AI receptionist live in minutes. 3 days free — no credit card required.
GDPR-minded · No setup fee · Cancel anytime