Clincue journal
Writing for modern UK clinics
Short, useful posts on missed-call economics, GDPR, patient channels, and running a reception that scales.
Channels 5 min read
Why UK patients are quietly moving from phone to WhatsApp
Text-first behaviour is not a Gen-Z quirk any more — it is the majority channel for booking a private clinic. What the data says and what to do about it.
2 July 2026Read
Compliance 8 min read
The UK GDPR checklist for adopting an AI receptionist
A practical checklist for clinics considering an AI answering system: DPA, lawful basis, patient notice, retention, and what to write in your privacy notice.
18 June 2026Read
Revenue 6 min read
What missed calls actually cost a UK private clinic
Every unanswered call is a lost booking, a wasted ad spend, and a patient who calls the next clinic on Google. Here is the maths, with realistic UK numbers.
4 June 2026Read